How Can Information Technology Be Used to Improve Business Processes
How technology can improve business processes
Keen to streamline your business processes? Technology could be the answer says Mitch Tomazic-Spanger, from business solutions company Unify Services, who is currently working with Viva Energy.
Bang-up to streamline your business processes? Technology could exist the answer says Mitch Tomazic-Spanger, from concern solutions company Unify Services, who is currently working with Viva Free energy.
Applied science tin work wonders for a business.
Among others things, it tin can automate business processes that, for the most part, have previously been done by individuals. This ways technology can reduce processes from xx manual steps to one automated step, or the one step done by a person can become a check and rest rather than a complex action.
Nosotros're working with Viva Energy on automating and improving the accuracy of its reporting, and its human relationship and marketing spend, in society to give information technology a competitive advantage. Ultimately, what we're trying to do is ensure Viva Free energy'south marketing dollars are spent effectively and efficiently by implementing new applied science and business concern processes.
Criteria to consider
When deciding whether to modify concern processes using technology, there are criteria to wait at and questions to consider.
- Ask yourself what's cleaved or what'south the opportunity y'all're trying to address.
- Consider the business concern driver to address that opportunity or resolve that trouble.
- Decide the quantifiable. How are you going to measure success? For case, is success going from 20 transmission steps to i? Is it having ane person doing the work that was previously done by five? Is information technology a reduction in price from one one thousand thousand dollars a year to $100,000? Is information technology a reduction or emptying of homo error?
Practice the background
- Evaluate the situation. Sit downwards and figure out what y'all're going to do and why, the drivers for how to do it, and how you're going to measure your success. Practice yous want to save fourth dimension and coin? Are you going to increment efficiency and effectiveness? Are you going to improve data accuracy?
- Don't be agape to be creative. In that location's so much engineering out there and a lot of people just utilise i or two per cent of the available capabilities. For example, people employ a very small-scale office of Office365's adequacy in their 24-hour interval-to-day work or, when using Tableau for analytics, they only focus on automation of existing reports, ignoring the multitude of other ways this software can revolutionise their workplace.
- Make certain the technology y'all already have, and what you're already paying for, is existence used to its full potential and finer before ownership more software and equipment. There is also the example of low per-user toll add-ons such as LiveTiles.nyc, which turns Office365 into an amazing digital workspace solution for improved productivity, collaboration and staff engagement.
- Have a strategy in relation to engineering. Technology changes rapidly. Your strategy will change equally engineering science evolves, but it's imperative to take something that you're actually working towards. This ways when yous do successfully implement the technology and run into the finished product, you lot tin learn from it and outset again with some other element of your business.
It'due south also important to take your staff on the journey and identify early on adaptors who can really accelerate the uptake of technology in your business and human activity as key advocates for change. In that location's no point in implementing a business concern tool no-i is going to utilise.
Importantly, any digital strategy that you produce must relate to your business strategy and marketing strategy with hands identifiable and quantifiable business results.
Steps to take
Now you're ready to implement the applied science. There are considerations here, too.
- Internal or outsourced? Some companies, such as big corporate environments, will take the internal capabilities to implement the new technologies. Even so, it generally comes down to resource management. Is it more constructive and efficient to outsource to a visitor who specialises in delivering the outcomes you require, or volition information technology be improve to educate your internal staff then they tin can perform the work in house?
- Notice a trusted and reputable engineering science partner. If you do outsource, you lot need someone who tin provide, implement and troubleshoot the engineering. Make sure y'all engage experienced people and that they focus on the business outcomes, not just on the hype of the technology. Besides, about organisations are moving away from large upper-case letter investments and towards software-equally-a-service and infrastructure-equally-a-service solutions, which have a much improve return on investment and lower total cost of ownership.
Improving your business processes using technology does take some thought, planning and investment, simply given the time and toll savings that will result it is definitely worth considering.
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Source: https://www.vivaenergy.com.au/blog/innovation/how-technology-can-improve-business-processes
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